
Multi-agent · Governed · Human-in-the-loop
One assistant that orchestrates specialist agents across alarms, KPIs, topology, tickets and runbooks — turning hours of swivel-chair investigation into minutes of verified answers. The practical stepping stone from today's NOC to autonomous networks.
~2,300 subscribers on 5G sites TO-DTN-014…031 reporting 6× baseline latency. 340 alarms correlated into this single incident by the Alarm Agent.
P99 RTT · 12-cell downtown cluster · last 3h
Investigate in CopilotToronto latency incident
“Why are customers seeing increased latency in Toronto?”
90-day capacity forecast
“Give me the 90-day capacity forecast for Toronto”
Pre-change risk check
“Assess the impact of change CR-20418 before tonight's window”
The Copilot never answers alone. Each question fans out to specialist agents whose findings are cross-checked, scored and fused into one verified response.
Alarm Agent
Correlates 100k+ daily alarms into a handful of actionable incidents.
KPI Agent
Watches service KPIs across RAN, transport and core for drift and breach.
RCA Agent
Ranks probable root causes with confidence scoring and evidence trails.
Capacity Agent
Forecasts utilization and flags exhaustion before it hurts customers.
Change Agent
Pre-checks planned changes against topology, policy and blast radius.
Knowledge Agent
Grounds every answer in runbooks, past tickets and vendor guidance.
Remediation Agent
Drafts and — with approval — executes corrective workflows.
Comms Agent
Drafts customer and regulator communications in seconds.
AN Level 3
Copilot assists
Agents investigate and recommend; engineers approve and execute. You are here.
AN Level 4
Copilot acts
Closed-loop remediation for known fault classes, under Agent365 policy guardrails and full audit.
AN Level 5
Copilot operates
Intent-driven, self-optimizing domains. Engineers set outcomes; the network delivers them.